Meet Your Chronic Care Nurse Coordinator

Rachel
Lempert

RN

Chronic Care Coordination • Whole-Person Health • Patient Education

Compassionate nursing support that helps patients understand their health, navigate ongoing medical concerns, and make meaningful progress toward their goals.

Rachel Lempert is a Registered Nurse with more than 15 years of experience across multiple areas of healthcare.

As Chronic Care Nurse Coordinator at The New England Wellness Group, she helps patients stay engaged in their care, build sustainable health routines, and feel supported between medical visits.

Ask About Chronic Care Support → Get to Know Rachel
Rachel Lempert, RN, Chronic Care Nurse Coordinator at The New England Wellness Group
Rachel Lempert, RN
Chronic Care Nurse Coordinator
15+ Years of Nursing Experience Broad experience across multiple healthcare settings
Chronic Care Coordination Ongoing patient support, education, and follow-up
Whole Health Education Additional training in integrative and whole-person care
About Rachel Lempert

Helping Patients See the Bigger Picture of Health

Rachel Lempert is a Registered Nurse and Chronic Care Nurse Coordinator at The New England Wellness Group in Brattleboro, Vermont.

With more than 15 years of nursing experience, Rachel brings a broad clinical perspective to supporting patients with ongoing health concerns.

Over the past five years, her professional interests have increasingly focused on understanding people as whole, unique individuals rather than defining them solely by their diagnoses.

She is passionate about helping patients better understand the many factors that influence their health and providing education, perspective, and practical support.

Rachel recognizes that navigating chronic conditions can be challenging, especially when patients are managing multiple appointments, treatment recommendations, medications, and lifestyle changes.

Her role is to help patients feel connected, informed, and supported as they work toward their health goals.

Philosophy of Care

More Than a Diagnosis. More Than a Treatment Plan.

Rachel believes that meaningful healthcare begins with recognizing each patient as a whole person with unique experiences, priorities, and circumstances.

Managing chronic conditions involves more than following medical instructions. It often requires understanding symptoms, building confidence, addressing barriers, and finding realistic ways to make health changes.

Rachel takes a supportive, collaborative approach to helping patients understand their care plans and participate actively in their own health.

She emphasizes education, encouragement, patient advocacy, and ongoing communication with the healthcare team.

Lasting wellness happens when we work together to address the whole person: mind, body, and spirit.

Rachel’s philosophy of collaborative, whole-person care

Chronic Care Nursing Services

Practical Support for Managing Ongoing Health Concerns

Rachel helps patients stay connected to their medical care while developing the understanding, habits, and confidence needed to manage their health.

01

Chronic Care Coordination

Ongoing nursing support for patients managing chronic conditions, including communication, follow-up, and care-plan coordination.

02

Support Between Appointments

Helping patients stay engaged in their care between visits with their medical providers.

03

Patient Education

Explaining health information, treatment recommendations, and the reasons behind care plans in accessible language.

04

Personalized Check-Ins

Regular follow-up and encouragement to help patients remain focused on their priorities and progress.

05

Healthy Behavior Support

Helping patients identify realistic and sustainable approaches to healthy routines, self-management, and behavior change.

06

Patient Advocacy

Supporting patients as they navigate questions, priorities, care recommendations, and communication with their healthcare team.

Connected Care

Support That Continues Beyond the Exam Room

Medical appointments are only one part of managing a long-term health condition. Rachel helps bridge the time between visits with ongoing education and support.

Chronic Care Management

Helping Patients Stay Connected, Informed & Empowered

Living with chronic medical conditions can involve complex treatment plans, multiple medications, referrals, monitoring, and changes to everyday routines.

Rachel helps patients organize their priorities, understand the next steps in their care, and maintain communication with the medical team.

Her focus is on making care more understandable, coordinated, and manageable for each individual.

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Understanding Your Care Plan

Rachel helps patients review their goals, clarify instructions, and better understand the purpose of recommended care.

When questions require a medical diagnosis or treatment change, she works with the appropriate prescribing clinician.

♥

Encouragement & Accountability

Sustaining health changes often requires more than information.

Rachel provides practical encouragement, helps identify barriers, and supports realistic goals that fit into everyday life.

Whole-Person Nursing

Understanding the Many Factors That Influence Health

Rachel brings additional training in integrative and whole health education to her nursing coordination role.

01

The Whole Person

Looking beyond individual symptoms to consider lifestyle, stress, relationships, personal circumstances, and other factors affecting well-being.

02

Health Education

Helping patients better understand health concepts and how different body systems and behaviors may interact.

03

Sustainable Change

Using evidence-based behavioral change approaches to support achievable goals, self-management, and lasting healthy routines.

Professional Experience & Education

Nursing Experience Enhanced by Whole Health Training

Rachel has more than 15 years of nursing experience across multiple areas of healthcare.

During the past five years, she has increasingly focused on understanding the broader influences on health and helping individuals take a more active role in their care.

She completed a certificate in Women’s Integrative and Functional Medicine, expanding her understanding of systems-based approaches to health education.

Rachel is also a graduate of the National Institute of Whole Health’s 3-in-1 Whole Health Education program for healthcare professionals.

This training incorporates evidence-based education and behavioral change models designed to help people participate actively in their health.

Patient Advocacy

Helping You Become an Active Partner in Your Healthcare

Rachel believes that patients should feel informed and empowered when making decisions about their health.

Healthcare information can sometimes feel overwhelming, especially when managing multiple conditions or recommendations.

Rachel helps patients break complex information into understandable steps and identify priorities that feel achievable.

She also serves as a consistent point of contact within the care team, helping patients communicate concerns and navigate appropriate next steps.

Her goal is not simply to provide information, but to help people develop the confidence and skills to participate meaningfully in their care.

Your Chronic Care Support

What Working With Rachel May Look Like

Chronic care coordination is an ongoing process that helps patients stay engaged in their medical care and health goals.

01

Connect

Discuss your health concerns, priorities, and existing care plan.

02

Understand

Clarify medical instructions, care goals, and questions for your healthcare team.

03

Take Action

Identify practical next steps, realistic goals, and strategies for self-management.

04

Stay Supported

Receive follow-up, education, and coordination as appropriate to your care plan.

Frequently Asked Questions

Chronic Care Coordination With Rachel

What Is a Chronic Care Nurse Coordinator?

A chronic care nurse coordinator helps patients manage ongoing health concerns through nursing education, follow-up, communication, and coordination with the medical team.

Does Rachel Replace My Primary Care Provider?

No. Rachel works collaboratively with your medical providers. She supports the care plan but does not replace medical diagnosis, prescribing, or clinician-directed treatment decisions.

Can Rachel Help Between Appointments?

Yes. Helping patients stay informed and supported between medical visits is an important part of her chronic care coordination role.

Can She Help Me Understand My Care Plan?

Yes. Rachel can provide nursing education, clarify existing recommendations, and help communicate questions to the appropriate medical clinician.

Does She Provide Lifestyle Support?

Rachel uses whole health education and behavioral change approaches to help patients work toward realistic, sustainable health routines.

What Is Whole Health Education?

Whole health education considers the many factors that influence well-being and helps patients better understand health behaviors, self-management, and personal goals.

Is Chronic Care Coordination Covered by Insurance?

Coverage depends on your plan, eligibility, medical circumstances, and the services provided. Some chronic care management services may involve cost-sharing. Contact the office for details.

How Do I Access Rachel’s Services?

Call The New England Wellness Group at 802-267-4838 to ask about chronic care coordination, eligibility, and available support.

Chronic Care Coordination & Nursing Support

Better Understanding.
Stronger Support.
More Confidence in Your Health.

Rachel Lempert, RN, helps patients navigate ongoing health concerns with compassionate nursing support, whole-person education, and coordinated care.

Learn how chronic care coordination at The New England Wellness Group may help you stay connected to your healthcare team and personal goals.

Call About Chronic Care Services → Explore The New England Wellness Group

The New England Wellness Group
Brattleboro, Vermont
802-267-4838

Your Health Is Our Priority. Naturally.