Quality Care.
Wherever You Are.
Telemedicine at NEWG.
Connect with your healthcare provider from the comfort of home or another private location through our secure video visit platform.
Telemedicine offers a convenient way to maintain continuity with your care team when an in-person visit is not required.
Join Your Scheduled Visit → Watch Our VideoBefore joining your telemedicine visit: You must have an appointment scheduled through our front desk and a signed telemedicine consent on file. Please join only at the time of your scheduled appointment.
Join Your Healthcare Provider
Select the provider with whom you have a scheduled telemedicine appointment. Each button opens that provider’s Doxy.me virtual waiting room.
Dr. Steven Moore
Join your scheduled telemedicine appointment with Dr. Moore.
Join Dr. Moore →Dr. Laila Tomsovic
Join your scheduled telemedicine appointment with Dr. Tomsovic.
Join Dr. Tomsovic →Marcia Duclos, NP
Join your scheduled telemedicine appointment with Marcia Duclos, NP.
Join Marcia Duclos →Dr. Elise Drapeau
Join your scheduled telemedicine appointment with Dr. Drapeau.
Join Dr. Drapeau →Dr. Anna Moore
Join your scheduled virtual appointment with Dr. Anna Moore.
Join Dr. Anna Moore →Rachel Lempert, RN
Join your scheduled virtual care or health education session.
Join Rachel Lempert →Watch Our Telemedicine Video
New to virtual healthcare visits? Watch our original video to become more familiar with telemedicine and what to expect from a video consultation.
Telemedicine allows patients and providers to communicate through a live video connection when clinically appropriate.
The same attention to communication, continuity, and individualized care remains central to your appointment.
If playback is unavailable, watch the original video directly on YouTube . Playing the video connects to YouTube.
Four Steps to Your Appointment
Connecting with your provider is straightforward once your visit is scheduled and your consent is on file.
Schedule Your Visit
Arrange your telemedicine appointment through our front desk.
Complete Consent
Ensure your signed telemedicine consent is on file before your appointment.
Prepare Your Device
Check your internet, camera, microphone, and private space.
Join Your Provider
Select your provider’s Doxy.me link and enter the virtual waiting room.
Prepare for a Smooth Telemedicine Visit
A few simple preparations can make your virtual visit more comfortable and productive.
Choose a quiet, private location with a reliable internet connection. A smartphone, tablet, laptop, or desktop computer with a working camera and microphone may be used.
Have your medications, relevant health information, and questions available. Your provider may ask for additional information during the appointment.
Having Trouble Connecting?
Most common connection issues can be resolved with a few quick checks.
Camera or Microphone Not Working?
Check your browser permissions and allow Doxy.me to access your camera and microphone. Close other applications that may be using them.
Poor Video or Audio Quality?
Move closer to your Wi-Fi router, close unnecessary applications, or switch to a more reliable connection.
Unable to Enter the Visit?
Confirm you selected the correct provider’s link. If the problem continues, contact our front desk for help.
Personal Care, Even at a Distance
Our telemedicine visits are conducted through Doxy.me, a platform designed for healthcare video communication.
We encourage patients to participate from a private location where conversations can remain confidential.
Some medical concerns require an in-person examination, testing, or additional evaluation. Your provider will determine whether telemedicine is appropriate for your needs.
Telemedicine availability may also depend on your location and applicable professional licensing requirements.
Important: Telemedicine Is Not for Medical Emergencies
Do not use telemedicine waiting rooms for urgent or emergency medical concerns. If you are experiencing a medical emergency, call 911 or seek emergency care. For urgent nonemergency concerns, contact our office directly.
Your Healthcare Team.
Just a Click Away.
If your telemedicine visit is already scheduled and your signed consent is on file, select your provider to enter the virtual waiting room.
Join Your Scheduled Appointment → Review Connection Instructions